Feature Updates
LiquidShop Specification
Listed below are the main features of LiquidShop. We update this list as often as possible but due to our ongoing development process, new features are being added all the time.
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Payment Methods
Standard Optional
SagePay Form (formerly Protx) secure credit card payments ✓ PayPal (provided as part of 'SagePay Form' secure payment service) ✓ Integrated Payment pages using Secure SSL certificate and 'SagePay Server' ✓ PayPal Express Checkout ✓ Payment via BACS/Proforma ✓ Payment on Account/Invoice via customer groups ✓ Collect in store orders ✓ Place manual orders directly into website with or without taking payment ✓ -
Product Management
Standard Optional
Clear alphabetical view of website products ✓ Search facility available on every page to locate products ✓ Product lists can be filtered alphabetically ✓ Ability to filter products via status: Enabled, Disabled, on home page, non home page, recommend, non recommend, no category, no images, has images, no brand, no cost price, in stock products, out of stock products, out of stock options ✓ Show small thumbnail image of products within product browser lists ✓ Product lists show number of purchases against each product ✓ Product lists show number of views against each product ✓ Headings are used to sort the order of products based on views/purchases ✓ One click allows a product to be displayed on your home page ✓ One click enables/disables product visibility ✓ Enable/disable visibility of product on mass via category ✓ One click allows a product to be displayed as a recommended product ✓ Recommended products can be displayed in a side box & gallery view ✓ Access the special offer tools directly from a product ✓ Cross relate multiple products ✓ Display product variants on product page ✓ Addition of product features: display on the product or gallery page ✓ Preview a product directly from back office when editing ✓ Archive products, removing them from listing but not order history ✓ Separate text fields for product title & descriptions ✓ 125 character short description field ✓ Create upto 5 tabbed descriptions with user changeable headings ✓ User friendly text editor with features similar to Microsoft Word ✓ Pre defined text format headings ✓ Text formatting options: bold, italic & underline ✓ Bullet points and numbering ✓ Spell checker built in ✓ Choose to remove text formatting when copy & pasting text ✓ View the HTML code ✓ Add pre defined template format ✓ Create simple tables ✓ Create hyper links & anchor points, linking to website pages or files ✓ . Add product codes to individual products ✓ Apply a specific tax rate to individual products ✓ Options to show product price: Gross only/Net only & combined ✓ Assign product to multiple categories ✓ Link product to a brand ✓ Assign a product to an alternative method of grouping. ✓ Make a product non-purchasable (advert only) - removing buy button ✓ Create a collect in store only, web only or combined product ✓ Assign a specific banner to an individual product ✓ Display of RRP ✓ Store the cost price of your products, viewable only in back office area ✓ Allow downloadable data sheets by linking to PDF files ✓ Link products to other pages without the need to add a hyperlink ✓ Link to videos an external services such as Youtube or Vimeo ✓ Embed video from external services such as Youtube or Vimeo ✓ Additional product feed fields for MPN, EAN, ISBN, UPC ✓ Additional product feed fields showing, new, used or refurbished ✓ Ability to add extra keywords to improve searching within the site ✓ Unlimited images can be uploaded for each product ✓ Products display 'Out of stock' messages along with dates ✓ Product or product options can be disabled when stock reaches zero ✓ Products can have real time stock quantities or be set to unlimited ✓ Enable sending of email alerts when stock levels are low ✓ Create customised shipping notes ✓ Create flat rate shipping per product ✓ Product weight can be used within shipping calculations ✓ Store product shipping CBM ✓ Assign product shipping restrictions ✓ Enable supplier dispatch assignment per product ✓ Create multiple options for products, size,colour etc:.
Upto 5 available drop down combinations can be used per product.
✓ Assign product images to options ✓ Assign separate stock availability for options ✓ Create separate prices/weight/Tax rate for options ✓ Options can have unique SEO codes for product feeds ✓ Product information available to google in the form of a "rich snippet" ✓ Meta Tag data generated automatically ✓ Meta Tag data can be appended or manually adjusted ✓ Capture product Reviews and Feedback ✓ Product reviews can be written by staff via back office area ✓ Customer reviews can be authorised and edited before being displayed ✓ Unwanted reviews can be deleted ✓ Reviews use google "rich snippets" for improved search engine visibility ✓ Customers questions can be submitted and approved via website ✓ -
Brand Management
Standard Optional
Simple view of brands listing ✓ Find products listed via brands ✓ Display brands within the home page ✓ Display brands within the navigation tab bar ✓ Display brands within the navigation tabs with 'Flyouts ✓ Move display order of brands within navigation ✓ Choose to automatically order brands alphabetically ✓ Products can be associated with manufacturers / Brands ✓ Upload an image to assign to a Brand ✓ Choose whether to display brands within the home page ✓ User friendly text editor similar to the tools found in Microsoft Word ✓ Pre defined text format headings ✓ Text formatting options: bold, italic & underline ✓ Bullet points and numbering ✓ Spell checker built in ✓ Choose to remove text formatting when pasting text ✓ View the HTML code ✓ Add pre defined template format ✓ Add simple tables ✓ Brands can use individual CSS for uniquely styled sections ✓ Hyper links & anchor points, linking to website pages or files ✓ -
Order Management
Standard Optional
Automatic order processing via supplier/Drop shipper ✓ Add additional products to an existing order ✓ Managers discount allows order totals to be modified ✓ Stored order history along with date and who edited ✓ Editable delivery details & deliver notes ✓ Tracking numbers can be stored against an order ✓ System emails sent to customer for order & status changes ✓ SagePay vendor TX record displayed within order details ✓ Customer order reference displayed ✓ Printable packing slips showing staff & customer notes ✓ Printable invoices showing your logo ✓ Email notification of orders to store owner ✓ Customisable order emails ✓ Staff order notes to keep track of orders ✓ Split order processing/status updating ✓ Intuitive icons to show different statuses ✓ Set multiple order status, such as: Open order/Processing/Awaiting/Dispatched/Refund/Reship ✓ Order process status history ✓ Simple view of order status ✓ Full historical record of completed orders ✓ All completed orders stored and linked through to customer details ✓ Abandoned / cancelled orders stored within incomplete order section ✓ SagePay notification (if provided) stored with incomplete orders ✓ Search facility available on every page to locate orders ✓ Ability to filter orders by: product name, product code, payment method ✓ Shipping method displayed against each order ✓ Order information available as a text file ✓ Ability to change quantity of items ordered on customers behalf ✓ -
Category Management
Standard Optional
Simple view of category structure with subcategory expansion ✓ Create unlimited categories ✓ Create unlimited subcategories ✓ Enable and Disable visibility of categories within your website ✓ Enable and Disable visibility of product on mass via a category ✓ View products per category ✓ Display categories within Home page on/off option ✓ Display categories within navigation tab bar ✓ Display categories within tab bar with 'Flyout' menus (design dependant) ✓ Control the order in which categories display within navigation ✓ User friendly text editor similar to the tools found in Microsoft Word ✓ Pre defined text format headings ✓ Simple text formatting options such as bold, italic & underline ✓ Bullet points and numbering ✓ Spell checker built in ✓ Choose to remove text formatting when pasting text ✓ View the HTML code for the text area ✓ Add pre defined template format ✓ Add tables ✓ Create hyper links & anchor points, linking to website pages or files ✓ . Upload an image to show against categories and subcategories ✓ Categories can use individual CSS for uniquely styled sections ✓ Remove products that display in more than one category, provided a product is assigned to at least one category ✓ Create a secondary level of categorisation ✓ Assign a product to a secondary/special category, allows alternative grouping, eg: collections ✓ Create an unlimited number of secondary categories ✓ Choose what to name the secondary categories
e.g Collections, Activities, Seasons✓ Enable/Disable visibility of secondary categories within the website ✓ View product per secondary category ✓ Display special categories within the home page ✓ Display special categories within the navigation tab bar ✓ Move display order of secondary categories within navigation ✓ User friendly text editor similar to the tools found in Microsoft Word ✓ Pre defined text format headings ✓ -
Customer Account Management
Standard Optional
Customer wish list that can be saved and emailed ✓ Products on the wish list can be added to the shopping cart ✓ Customers can update personal details ✓ Customers can manage their address book ✓ Customers can change their password ✓ Customers can view their order status and order history via customer login area ✓ Customers can repeat previous orders ✓ Special Offers and Promotions Create fixed amount price reductions e.g £10 off ✓ Create percentage off reductions e.g: 10% off ✓ Create a set offer price ✓ Write a custom label for your offer e.g 'you save £10' ✓ Set offers to start on a certain date ✓ Set offers to expire on a certain date ✓ Apply offers to single products, brands, ranges and categories ✓ 'Buy one get one' offers are supported
(however this feature is not possible on products with options)✓ Special offers displayed on the homepage with link to view all. ✓ Choice to have a special offers page displayed within site navigation ✓ -
Page Management
Standard Optional
User friendly text editor similar to the tools found in Microsoft Word ✓ Enter text into pages ✓ Pre defined text format headings ✓ Anchor points ✓ Align text left, right or centre ✓ Bullet points and numbering ✓ Find and replace text ✓ Spell Checker available ✓ Text formatting option such as bold or italic ✓ Change font colour ✓ Create Text hyperlinks ✓ Insert Tables ✓ Insert predefined templates ✓ Choose to automatically remove formatting when pasting text ✓ Insert page Images - space on the site to store images ✓ Page images can be divided in to folders for ease of use ✓ Wrap text around Images ✓ Create Image hyperlinks ✓ Hyperlink to page files - space on the site to store page file downloads ✓ View the html code for your page content ✓ Make the page hidden ✓ Preview a page before making it visible on the site ✓ Add page to tab navigation ✓ Change page ordering within navigation ✓ Choose which navigation areas the page appears in on the site ✓ Enable/Disable visibility ✓ Allows Sub Pages ✓ Page forms e.g contact us forms ✓ Add multiple elements to page forms: Text box, Text area, radio button, check box, select box ✓ -
Customer Management
Standard Optional
Simple customer browser with filtering and display of account creation date ✓ Search for customer via email address, name and signup code ✓ Filter customers by purchase history: purchased, never purchased, no purchases in 3/6/12 months ✓ View customer's purchase history and link through to orders ✓ Customer billing details held ✓ Set customers to be VAT exempt - this is for customer exemption and is global against all products ✓ Customer signup code - can be used to indicate a salesman reference for the account ✓ Assign discount to customers accounts ✓ 'Where did they hear about us' on signup - percentage stat collated for each click ✓ Multiple delivery addresses can be added by a customer ✓ Customer notes for staff use ✓ Manually add a customer through your admin area ✓ Group customers so that they can have a common amount of discount applied ✓ Customers can be automatically assigned to group upon account creation ✓ Customer groups can be set to Account/Invoice to skip payment on site ✓ Group customers for common reference ✓ View customers via groups ✓ Send emails to customer groups - emails stored on the site ✓ Block customer email addresses from using the site ✓ Automatic adding of customer email address to newsletter function: Soft opt in & home page link ✓ -
Shipping Management
Standard Optional
View shipping zones, countries and delivery methods via a browser ✓ Separate shipping zones can be set up for different countries or grouping ✓ Multiple delivery options can be created for each shipping zone e.g ✓ Standard 3-5 days, express next day etc. Set free shipping minimum spend level per zone ✓ Postage can be based on Total Weight ✓ Postage can be based on Total Price ✓ Postage can be based on per Item rate ✓ Ability to add order tracking codes ✓ Custom automatic payment email confirmation ✓ Specify estimated delivery wait time ✓ Create an order time deadline: to define whether the current day counts as a working day ✓ Choice to turn Saturday/Sunday/Bank holiday delivery on or off ✓ Choice to override free shipping and outlying postcodes ✓ Choice to override vouchers (requires voucher module enabled) ✓ Assign a delivery method for manual orders only ✓ Edit country names ✓ Add a new country ✓ Delete a country ✓ Disable a country that you do not wish to ship to ✓ VAT on/off per country ✓ Add and amend outlying Postcode surcharges ✓ Drop shipping to notify external delivery suppliers / order managers ✓ -
Statistics and Analytics
Standard Optional
Statistic stored for each Customer's purchases ✓ Customer's search terms stored ✓ Search term note with WYSIWYG text editor ✓ Monthly order summaries are generated ✓ Title and meta tags ✓ Number of Product views/purchases are recorded ✓ Website Statistics: Summary page and Statistics page showing more information about your order history over a timeframe of 24 hours ✓ Website Statistics Link with Google for additional data: Visitor numbers, Visitors average time spent on site, Visitor bounce rate (visitors who viewed only one page) ✓ Traffic sources, Popular pages, Popular landing pages, Popular exit pages, ✓ Google PPC campaign conversion rates (requires Google Analytics services enabled) ✓ -
Voucher Promotions
Standard Optional
Unique activation code (autogenerated or custom) that customers input at the checkout stage ✓ Apply discount to shipping fee ✓ Apply discount to overall purchase price ✓ Apply offers to single products, brands, ranges and categories ✓ Fixed amount discount e.g £10 off ✓ Create a percentage off discount e.g: 10% off ✓ Set vouchers to start on a specific date ✓ Set a voucher to expire on a specific date ✓ Minimum spend option before voucher can be used ✓ Create Group/Customer specific vouchers ✓ Set vouchers to expire after number of uses ✓ Choice to limit vouchers to existing customers only ✓ Choice to limit vouchers to first time buyers only ✓ Choice to limit vouchers to affiliates only ✓ Voucher statistics: number of uses, uses remaining ✓ -
Banner Management
Standard Optional
Add Banners to pages: Static, Flash or dynamic ✓ Make banners permanent or date based ✓ Set the start and expiry dates ✓ Set the order priority of banners ✓ Specify banner owner (yourself or advertiser) ✓ Position banners in several page areas (header,center column, left/right columns) ✓ Add banners to product pages, category pages, brands, Information pages and the home page ✓ Select multiple pages for one banner ✓ Add multiple banners on one page ✓ Choice to add Banners to special offer products only ✓ Choice to add Banners to recommended products only ✓ Add banners to the pages in the customer checkout process ✓ Add banners to customer account pages ✓ Add banners to search result pages ✓ Hyperlink banners to pages or products on the site ✓ Hyperlink banners to external sites ✓ Product specific banners ✓ Statistics: number of views, clicks/click through and expiry date ✓ Gateway Pages ✓ Friendly URLS - Create simple shortcut addresses to areas within the site ✓ -
Data Interface Tools
Standard Optional
We provide documentation and sample files to help communicate with LiquidShop ✓ Downloadable product database via a CSV file ✓ Products can be updated via a CSV File ✓ Products can be updated via external database in CSV, XML formats ✓ Products can be updated via FTP ✓ Order information available as a CSV spreadsheet ✓ Orders can be output to CSV or XML ✓ Order status can be updated via CSV or XML ✓ FTP Directory available to help automate updates ✓ Output orders to CSV or XML to individual suppliers via FTP ✓ Download of orders - filter by date range, order number range and status type ✓ Download of products - filter by category, brand, status, stock ✓ Download of customer details ✓ Upload product information manually ✓ Upload product information automatically: Via FTP directory ✓ Output can be in CSV or XML file format ✓ Output can be sent to FTP directory ✓ You can force output an order file ✓ Export of order data to 3rd party systems (see our partners list) ✓ Other System Features PCI Compliant ✓ Google analytics can be used in conjunction with the site ✓ Product feeds with Google, Kelkoo, Ciao, Affiliate window, Shopzilla, eDirectory ✓ Trigger emails: automatically sent to customers who leave the site without completing their order ✓ Automatic stock alert emails if using stock tools ✓ Stock reminder emails ✓ Show multiple currencies for DISPLAY purposes only - transaction will still be n default currency ✓ Automatic currency exchange rate updates ✓ Unlimited system users with option to restrict access ✓ Get more results feature - show number of results for individual searches in multi-word searches ✓ Search refinements - refine search result set by categories/brands/secondary category/features/price bands ✓ did you mean feature provides spelling suggestions on search result pages ✓ Standard or advanced searchs: Customers can choose to limit their search to within one category ✓ Trending product display: Allows you to display your most popular products based on page views ✓ Best seller product display: Show popular products based on sales ✓ Identify best selling and most viewed products on your site ✓ Home page returning customer product reminder: Show products they looked at last time they visited ✓ Show customers products they purchased last time they visited ✓ Show products they purchased but haven't reviewed ✓ Show products related to the products they purchased ✓ Customers can add a note to a product - e.g. for an engraving on a ring ✓ Postcode checker for customers to locate their address rather than type in full (3rd Party fees apply) ✓ Store locator allows customers to enter their postcode to find local stores. ✓ Product image display: an image zoom magnifier can be used to show detailed shots. ✓ Product images can be uploaded to a max of 2000 pixels dimensions ✓ Visually display products with 'Who Just Ordered' ✓ Dropdown 'item added to basket' notifier doesnt force customers to go to checkout after adding products ✓ Flyout menus allow customers to see subcategories at a glance ✓ Clear company contact and address information (available as microformat) ✓ The layout of your website can accommodate 2 or 3 column design. ✓ -
Newsletter Marketing
Standard Optional
View add and edit contacts ✓ Find and remove invalid email addresses ✓ Specify what email formats a contact can receive (HTML, Plain text, both) ✓ Search contacts vie various filters ✓ Search for contacts based on whether they have opened one of your email campaigns ✓ Unsubscribe or permanently remove contacts ✓ Create email campaigns ✓ View or edit/copy existing campaigns ✓ Create or edit an email campaign with WYSIWYG editor ✓ Format options on text e.g bold, italic, underline ✓ Insert images ✓ Select from existing email templates ✓ Create text only version as well as html newsletter ✓ Allow recipients to view newsletter in their browser ✓ Test newsletter for spam ratings ✓ Check how the newsletter will appear in AOL, Googlemail, Hotmail, Outlook 2003/2007 and Yahoo mail ✓ Schedule email campaigns to be sent automatically in your absence ✓ View or edit existing autoresponders ✓ Detailed report for opened / un-opened emails ✓ Reporting on bounced emails ✓ -
Affiliate Management
Standard Optional
Create inbound affiliate links with other websites ✓ Obtain statistical information against number of clicks, number of purchases and total value of sales ✓ Create custom Affiliate landing pages ✓
